This Privacy Policy describes how www.noctuawellnesslnc.com . ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from www.noctuawellnesslnc.com (the "Site").
Information We Collect
We collect information you provide directly, such as when you create an account, place an order, or contact customer support. This may include your name, email address, shipping and billing address, phone number, payment information, and order details. We also collect information about the products you view, add to your cart, and purchase.
We automatically collect information about your device and how you use the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and interactions with the Site's features. We use cookies and similar technologies to collect this information.
How We Use Your Information
We use your information to:
Fulfill your orders: Process payments, ship products, and provide customer support.
Communicate with you: Send order confirmations, shipping updates, respond to your inquiries, and send marketing communications if you've opted in.
Personalize your experience: Recommend products, offer tailored content, and remember your preferences.
Improve our Site and services: Analyze usage data to optimize our offerings and improve your shopping experience.
Legal compliance: Comply with applicable laws and regulations.
Sharing Your Information
We may share your information with:
Service providers: Third-party companies that assist us with payment processing, shipping, marketing, analytics, and other services. We have contracts with these providers requiring them to protect your information.
Business partners: Companies we partner with to offer joint products or services. We will only share information necessary for the joint offering and with your consent.
Legal authorities: When required by law or legal process.
We do not sell your personal information.
Your Choices
You can:
Update your information: Access and update your account information on the Site.
Marketing emails: Opt out of receiving promotional emails by clicking the "unsubscribe" link or managing your preferences in your account settings.
Cookies: Manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Site.
Security
We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Policy
We may update this policy from time to time. We will post any changes on this page and update the Effective Date.
